Privacy Policy

Last updated: 4 June 2026

This Privacy Policy explains how Equals Design And Build (SSM 202103376576), trading as Equals Design Studio ("we", "us", "our"), collects, uses, and protects your personal information when you interact with us through this website, WhatsApp, email, or in person. We are committed to handling personal data in line with the Malaysian Personal Data Protection Act 2010 (PDPA).

1. Information we collect

We only collect information that you choose to share with us, including:

• Your name, contact number, email address, and location, when you contact us about a project enquiry.
• Details about your space, budget, brief, and project requirements that you share during quotation or design discussions.
• Records of our communication with you across email, WhatsApp, and meeting notes.

2. How we use your information

We use your information to:

• Respond to enquiries and prepare quotations or proposals.
• Deliver design, renovation, and project management services.
• Communicate updates, schedules, and invoices related to your project.
• Maintain internal records for accounting, tax, and legal compliance.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

3. Sharing with third parties

We may share limited information with trusted parties only where it is necessary to deliver our services, including:

• Contractors, suppliers, and sub-trades engaged on your project.
• Software services we use for accounting, scheduling, and communication (such as Bukku Malaysia, Google Workspace, and WhatsApp Business).
• Regulatory authorities, where disclosure is required by Malaysian law.

4. Data retention

We retain project-related information for as long as it is needed to fulfil our service obligations and to comply with tax and accounting requirements under Malaysian law. You may request deletion of your personal information at any time, subject to our legal record-keeping obligations.

5. Your rights

Under the PDPA, you have the right to access, correct, or request deletion of your personal information held by us, and to withdraw consent for further communication. To exercise any of these rights, please contact us using the details below.

6. Security

We take reasonable steps to protect personal information from unauthorised access, loss, or misuse, including secure storage of project records and restricted access to client data within our team.

7. Cookies

This website does not use tracking cookies or third-party analytics. Static hosting infrastructure may log standard request information (such as IP address and user agent) for security and reliability purposes only.

8. Updates to this policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page with the updated date noted above.

9. Contact us

For any questions about this Privacy Policy or about how we handle your personal information, please contact:

Equals Design And Build
C-15-5, Residensi Alstonia, Jalan Kiara Sungai Long,
Bandar Sungai Long, 43000 Kajang, Selangor, Malaysia
Email: cayden.teoh@equalsstudio.com
WhatsApp: +60 16-551 5972